Monarch Casino & Resort, Inc.

  • Table Games Training Manager

    Job Locations US-NV-RENO
    ID
    2018-6293
    Division
    Casino
  • Overview

    Atlantis Casino Resort Spa in Reno, Nevada is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation. 

     

    We invite you to be a part of a company recognized by Forbes on their "Most Trustworthy Companies" list and rated as one of America's Best Mid-Size Employers.

     

    Atlantis is looking for a Table Games Shift Manager who will be responsible for managing their teams assigned shift, making sound decisions in the best interest of the company, establishing a rapport with the guests, working to resolve conflicts, and other such duties at the direction of the Director of Table Games.

    Responsibilities

    • Strong knowledge of table games protection, policies and procedures with ability to communicate those principals.
    • Responsible for successfully onboarding all new Team Members on their assigned shift.
    • Monitor all Table Games Team Members for performance, compliance, guest service and adherence to company and departmental policies and procedures on assigned shift.
    • Assist with managing and controlling labor and game spread to optimize business needs.
    • Responsible for the overall maintenance, appearance and supply of all gaming equipment including layouts, chairs, shoes, discard racks and other miscellaneous gaming equipment.
    • Count new and used card inventory and verify logs with outgoing CSM.
    • Review CTS system to verify cash buy-ins and ID requirements.
    • Review needs with the pencil, if necessary, to ensure proper coverage and work assignments for dealers and supervisors.
    • Prepare schedules, annual reviews, goals and objectives, and individual performance development plans. Supervise and provide support to the staff.
    • Resolve Team Member related issues, and support team building with positive and open communication.
    • Notify CSM on duty of win/loss + - $5,000 and significant play.
    • Prepare and record any reports, i.e., capture logs, sharp shooter logs, long rolls, etc.
    • Actively promote Atlantis tournaments, promotions and events.
    • Performs other incidental and related duties as required and assigned.

    Qualifications

    TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

    •Excellent analytical, organizational, and administrative skills.
    •Working knowledge of Table Games procedures, Title 31, and tax laws.
    •Minimum of 5 years’ experience in table games environment and 2 years’ experience in a supervisory capacity, and 1 year in a management capacity preferred.

     

    CERTIFICATES AND LICENSES:

    •State of Nevada Gaming License
    •Nevada Alcohol Awareness Card

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