Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.
Atlantis is looking for an experienced Concierge Manager to support and oversee the day-to-day operations of Concierge Lounge and Staff.
Computer proficient and knowledge of Word, Excel, LMS AS/400 and MICROS system.
Detailed oriented and ability to multi-task. Ability to meet deadlines.
Ability to respond calmly and make rational decisions while trying to solve Guest issues.
Excellent communication skills-Both written and verbal.
Problem solving ability to ensure minibar system is well maintained and running efficiently at all times.
To effectively ensure that the 25th floor concierge lounge, that is a ‘one of it’s kind’ in Northern Nevada, meets the impeccable quality and service standards established by Atlantis.
To ensure maximized revenues and controlled decreased expenses, in both the 25th floor concierge lounge and minibars.
Hands on supervision – covering front line shifts, working hand in hand with front line team members everyday – setting the example for the front line team.