Monarch Casino & Resort, Inc.

  • Hotel Operator

    Job Locations US-NV-RENO
  • Overview

    Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.


    1 FT - Swing Shift



    This position is responsible for:

    • Answering and transferring multiple calls.
    • Process Front Desk, and PBX reports.
    • Data entry, and filing.
    • Work with other departments using a 2-way radio.
    • Assist Guests with current info/events at the Atlantis.

    • Ability to be polite, and professional over the phone at all times.
    • Ability to multi-task, and work in a fast paced environment.
    • Experience in LMS, and Outlook, preferred.
    • Strong attention to detail.



    This position is expected to;

    Have the ability to maintain a high work performance. Be proficient when answering/transferring Guest and Team Member calls. Follow all company policies, and procedures.


    Atlantis Casino Resort Spa culture fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:


    • Comprehensive benefits (medical, dental, vision, supplemental coverage)
    • 401K retirement savings plan + discretionary match
    • One FREE meal
    • Holiday and Vacation pay
    • RTC Ride Discount
    • And much more……






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