Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.
The Poker Dealer position is responsible for being personable and having great Guest Service skills. Ability to deal all required poker games and knowledge of poker rules. Maintains knowledge and skills necessary to perform duties efficiently. Must be able to work within a team oriented environment with strong communication and guest service skills. Must present and maintain a pleasant professional demeanor and promptly respond to the directions and instructions of the shift supervisor. Participates in all required duties necessary to maintain a high level of guest service and actively works to maintain cleanliness of the poker room without prompting. Demonstrates positive acceptance of the business needs and scheduling demands. Demonstrate the ability to deal a protected game, with emphasis on compliance to procedures and technical specifications while enforcing rules in an informative friendly manner.
As the Poker Host your responsible for greeting patrons, maintaining accurate waiting lists for all games and exchanging cash for chips for patrons when called upon. All duties are to be performed within the guidelines of Atlantis Casino Resort Spa policies and procedures, Internal Control Standards and objectives, as well as :
Obtain food, beverage and porter services for patrons when needed.
Provide fills for dealers when needed.
Makes cash and chip exchanges for patrons and dealers when needed.
Provides exceptional customer service to all patrons and communicates in a friendly, and professional manner at all times.
Maintains a professional environment with dealers and all other staff.
Attends all necessary training sessions and meetings.
Telephone or Text patrons to start games and to maintain games.
Meets the guidelines of the job and adheres to regulatory, departmental, and company policies.
Assist in other projects, as directed.
Must be at least 21 years of age
PT - varied shift
Atlantis Casino Resort Spa culture fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: