Monarch Casino & Resort, Inc.

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Lead Concierge - Spa

Lead Concierge - Spa

ID 
2018-5873
Job Locations 
US-NV-RENO
Division 
spa

More information about this job

Overview

Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.

Responsibilities

Lead Concierge leads other concierges and front staff team members, helps grow team members to best practices of the Spa. Works with providers of the Spa and be solution orientated, and possess strong guest service skills. Should have supervisor skills and want to grow within the Spa world. Greet guests, provide guests with robe and slippers, confirm services to be performed, monitor guest experience, notify service provider and spa attendants of Guest arrival, keep track of guest while in spa, prepare daily spa appointment schedule, meet with guest at conclusion of services and ensure guest satisfaction, knowledgeable of all services and products.

Qualifications

Atlantis Casino Resort Spa culture fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• One FREE meal
• Holiday and Vacation pay
• RTC Ride Discount

 

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