Monarch Casino & Resort, Inc.

Returning Candidate?

Table Games Shift Manager

Table Games Shift Manager

ID 
2018-5843
Job Locations 
US-NV-RENO
Division 
Casino

More information about this job

Overview

Atlantis Casino Resort Spa in Reno, Nevada is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation. 

 

We invite you to be a part of a company recognized by Forbes on their "Most Trustworthy Companies" list and rated as one of America's Best Mid-Size Employers.

 

Atlantis is looking for a Table Games Shift Manager who will be responsible for managing their teams assigned shift, making sound decisions in the best interest of the company, establishing a rapport with the guests, working to resolve conflicts, and other such duties at the direction of the Director of Table Games.

Responsibilities

  • Strong knowledge of table games protection, policies and procedures with ability to communicate those principals.
  • Responsible for successfully onboarding all new Team Members on their assigned shift.
  • Monitor all Table Games Team Members for performance, compliance, guest service and adherence to company and departmental policies and procedures on assigned shift.
  • Assist with managing and controlling labor and game spread to optimize business needs.
  • Responsible for the overall maintenance, appearance and supply of all gaming equipment including layouts, chairs, shoes, discard racks and other miscellaneous gaming equipment.
  • Count new and used card inventory and verify logs with outgoing CSM.
  • Review CTS system to verify cash buy-ins and ID requirements.
  • Review needs with the pencil, if necessary, to ensure proper coverage and work assignments for dealers and supervisors.
  • Prepare schedules, annual reviews, goals and objectives, and individual performance development plans. Supervise and provide support to the staff.
  • Resolve Team Member related issues, and support team building with positive and open communication.
  • Notify CSM on duty of win/loss + - $5,000 and significant play.
  • Prepare and record any reports, i.e., capture logs, sharp shooter logs, long rolls, etc.
  • Actively promote Atlantis tournaments, promotions and events.
  • Performs other incidental and related duties as required and assigned.

Qualifications

TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

•Excellent analytical, organizational, and administrative skills.
•Working knowledge of Table Games procedures, Title 31, and tax laws.
•Minimum of 5 years’ experience in table games environment and 2 years’ experience in a supervisory capacity, and 1 year in a management capacity preferred.

 

CERTIFICATES AND LICENSES:

•State of Nevada Gaming License
•Nevada Alcohol Awareness Card

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.