Monarch Casino & Resort, Inc.

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Operator - PBX

Operator - PBX

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More information about this job


Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.


1 FT - Swing Shift

1 FT  - Grave Yard (4/10)


This position is responsible for:

  • Answering and transferring multiple calls.
  • Process Front Desk, and PBX reports.
  • Data entry, and filing.
  • Work with other departments using a 2-way radio.
  • Assist Guests with current info/events at the Atlantis.

  • Ability to be polite, and professional over the phone at all times.
  • Ability to multi-task, and work in a fast paced environment.
  • Experience in LMS, and Outlook, preferred.
  • Strong attention to detail.



This position is expected to;

Have the ability to maintain a high work performance. Be proficient when answering/transferring Guest and Team Member calls. Follow all company policies, and procedures.


Atlantis Casino Resort Spa culture fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:


  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • One FREE meal
  • Holiday and Vacation pay
  • RTC Ride Discount
  • And much more……





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