Monarch Casino & Resort, Inc.

Returning Candidate?

Barista Supervisor

Barista Supervisor

ID 
2018-5678
Job Locations 
US-NV-RENO
Division 
Beverage

More information about this job

Overview

Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.

 

Atlantis is looking for an experienced Food and Beverage Supervisor to oversee our Coffee Bar Outlet's.  

 

Responsibilities

• Monitor the operation of all Coffee Bar outlets to ensure compliance with all standards and procedures established by the Food and Beverage director in addition to company health and regulatory standards and procedures.
• Responsible for practicing, supporting, and promoting Atlantis Casino “Every Player’s Paradise” Company-wide culture and demonstrating Atlantis Casino Service Standards at all times.

• Monitor administrative duties of supervisory staff for accuracy, timeliness and compliance with departmental policies and procedures.

• Implement guest service standards throughout the department, monitor the Team Members of the Coffee Bar’s to assure they provide service accordance with the standards and take action to correct deficiencies.

• Ability to communicate effectively with guests, team members and management in both written and verbal form.

• Must have the ability to handle multiple tasks and to deploy resources effectively.

• Lead the Coffee Bar’s or Beverage department to identify, evaluate, and develop strategies to enhance revenue, increase profitability, increase guest satisfaction with the department’s services and facilities.

• Increase revenue by training Team Members proper ways to up-sell, and other suggestive procedures.

• Decrease expenses through proper handling of product, and other suggestive procedures.

• Must carry Washoe County Health Card and Alcohol Awareness Card and a Gaming Registration card at all times during shift and act responsibly in accordance with health and alcohol training.

• Must have knowledge of health code regulations and ensure that the designated work area is maintained to the proper standards.

• Inspect and monitor cleanliness of Coffee Bar outlets and comply with safety and health code regulations.

• Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke.

• Must be able to work nights, weekends, holidays, and overtime as required.

• Work may be performed in small areas with a 3 ft. access.

• Tasks performed from a non-sitting position.

• Tasks include the maintenance and care of assigned area.

• Work may entail trained chemical usage.

• Constant contact with fellow Guests and Team Members is required.

• Must have knowledge of casino safety procedures and emergency evacuation procedures for the Guests and Team Members.
• Monitor staffing levels for all Coffee Bar outlets and make adjustments according to business levels and conditions

• Must properly supervise the utilization of cleaning supplies including glass cleaner, disinfectants and all-purpose cleaners.

• Beverage Manager must have working knowledge of all outlet beverage portion control policies,

• Must verify all product and equipment needs within the designated work area during every shift. Bring IT and Maintenance issues to the attention of proper departments to ensure quality performance.

• Must be aware of the location of the Beverage policies and Procedures Manual.

• Must have the ability to manage time effectively with a minimum of supervision.

• Must inform the CSM of any Team Member or Guest issues

• Discipline, coach, and train all team members to Atlantis Beverage Policies and Procedures

• Have input in interview, and recommend for hire.

• Follow all departmental policies and procedures.

• Perform all duties as assigned

 

 

Qualifications

• Must be able to lift up to 30 lbs with or without assistance.

• Ability to climb, bend, reach, push, pull, stoop, grasp, walk, sit and stand for the duration of shift.

• Must maintain accurate and proper comp and cash handling procedures, using cash bank, cash register, cash drop, slot bank, and POS terminal functions in accordance with department policies.

• Proficiently operate Stratton-Warren Inventory system.

• Require manual dexterity to operate job related equipment.

• Prior experience and education in this position is preferred but not required

• Coffee (Starbuck’s) experience preferred.

• Ability to work in a fast paced environment

• Ability to multi task

• Must be able to work nights, holidays, and weekends.

• Must obtain an Alcohol Awareness Card

 

 

#ZR

 

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.