Atlantis Casino Resort Spa a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.
This position is responsible for the operations and supervision of the IT helpdesk and IT Technicians. Performs day to day support operations as part of the help desk in addition to managing the helpdesk team.
Demonstrated excellent guest service
Positive attitude and outlook on life
2 year supervisory experience
5 years IT helpdesk experience
Able to prioritize and get projects done in a demanding environment
Preferred Microsoft certifications
Experience with TCP/IP and other networking protocols and concepts
Experience with Operating system such as; Windows, IBM i, Linux, OSX
Experience with personal computers, servers, tablets, mobile devices and like technology
Ability to work long periods on their feet.
Ability to lift 75 pounds