- Run day to day operations of the restaurant in accordance with the Resort’s mission statement, “We will create every player’s paradise here at Atlantis.”
- Monitor the operation of the Manhattan Deli to ensure compliance with all standards and procedures established by the Food & Beverage Director as well as company and county health and regulatory standards and procedures.
- Understand financial reports and apply the information in a timely and practical fashion so as to improve the operation.
- Implement and insure prompt and courteous service to our guests in compliance with standards set forth by the Atlantis and the Food & Beverage Director.
- Maintain proper staffing levels through efficient hiring of new Team Members.
- Monitor the Team Members of the restaurant to assure they provide service in accordance with company and departmental standards and take action to correct any deficiencies through training and discipline.
- Prepare work schedules of Team Members and delegate work and station assignments.
- Prepare Team Member performance evaluations and disciplinary notices.
- Circulate through restaurant and coordinate activities of Team Member’s to provide efficient and courteous service to our guests.
- Inspect and monitor cleanliness of the restaurant and comply with safety and health code regulations.
- Greet and communicate with guests in a friendly and courteous manner.
- Resolve guest complaints and issues.
- Know, understand, follow, and enforce all company and departmental policies and procedures.
- Communicate and interact with food shift supervisors and Team Members.
- Proficiently operate POS systems, Stratton-Warren inventory system, as well as office computer systems including Microsoft Excel, Word, Outlook, etc.
- Facilitate all aspects of repairs and maintenance.
- Keep documentation through proper email systems.
- Decrease costs through effective scheduling and management of waste.
- Increase revenue through training and use of financial reports to ensure upselling of product.
- Create new ideas and implement these ideas.
- Readily identify and implement more efficient methods of operation.
- Perform other duties as assigned.
While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.