- Assist in providing a clean, safe and pleasant atmosphere for the Guests to enjoy and the Associates to work in. Ensure that the Guests on property have an enjoyable experience and have a desire to return.
- Inspire all Team Members to provide the highest levels of Guest service.
- Effectively function as a team leader and ensure that the assigned team members work in an effective and efficient manner and promote a team environment. Accomplish all assigned tasks successfully, on-time and within the established budget.
- Provide good decision-making and judgment in handling difficult business situations and opportunities.
- Make informed decisions in the best interest of the company based on experience, precedent, procedures and established policies relating to the products, services and facilities.
- Maintain the overall presentation Food and Beverage facilities and atmosphere and ensure that they are operated, maintained and improved for the continued success of the property into the future.
- Display desired leadership qualities and be able to respond to Associate’s and Guest’s questions and inquiries with knowledgeable answers.
- Demonstrate flexible and efficient time management and show the ability to prioritize work assignments. Demonstrate the ability to complete multiple tasks simultaneously and delegate when necessary.
- Protect, monitor and account for all property and equipment assigned to the various outlets and safeguard them against thefts, accidents and damage.
- Contribute to developing new ideas, offerings, menus, specials, promotions and parties that will draw premium guests and would encourage guests to return to the property and its facilities.
- Assist in developing and implementing successful marketing and action plans aimed at increasing the daily restaurant revenues, daily usage rates, Guest satisfaction and business market share in the food and beverage operations.
- Lead, direct and provide proper guidance to the assigned Food and Beverage Team Members.
- Assist in the development of menus and other projects as assigned to the Food and Beverage management team.
- Maintain cross communication with property management to assure a consistent operating philosophy and clear operating plans and that the goals of the property are met and exceeded. Maintain a positive and respectful attitude in all phases of completing the assigned responsibilities and duties.
- Provide timely responses to requests for information and reports regarding the Food and Beverage departments and the operations.
- Develop the talents and skills of the Associates assigned to the back of the house outlets. Success in this area will be measured by guest satisfaction with the department, team member satisfaction with their work place, and the successful advancement of the team members within the department.
- Provide decision-making and good judgment in evaluating business situations and opportunities prior to commitment and services.
- Provide a professional presence and consistently demonstrate honesty and fairness in all dealings with all associates.
- Meet the expectations and requirements as outlined, assigned, delegated or directed by the Director of Food and Beverage or by those assigned above it in the established chain of command that guide and direct them.
While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.