Monarch Casino & Resort, Inc.

  • Bell Captain - Bell/Valet

    Job Locations US-NV-RENO
    ID
    2020-10343
    Employment Type
    Full-Time
    Subdivision
    Hospitality, Leadership
  • Overview

    Atlantis Casino Resort Spa is consistently ranked the #1 Reno resort on TripAdvisor, has the prestigious AAA Four Diamond designation, and is recommended by the Forbes Travel Guide. Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action. For the fifth consecutive year, Spa Atlantis has earned the highly coveted 2020 Forbes Travel Guide Four-Star Award.  Spa Atlantis is the only spa to attain to attain this recognition in Reno. In addition to Spa Atlantis’s prestigious designation as a Four-Star Spa, Atlantis Casino Resort Spa, Atlantis Steakhouse, and Bistro Napa all received the 2020 Recommended rating by the Forbes Travel Guide.

     

    Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.

     

     

    Responsibilities

    As Bell Captain you are responsible for:

    • Supervision and training of bell, door, and Valet Attendants
    • Retrieving guest items from cars, busses, vans and carts to and from Hotel rooms
    • Conduct limousine runs to and from the airport as necessary.
    • Ability to anticipate guests' needs and respond promptly and acknowledge all guests.
    • Ideal candidates will be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    • Lift and move luggage into and from vehicle to carts.
    • Must be able to be on feet for hours at a time.
    • Provide Four Diamond guest service in a professional demeanor and appearance.

     

    Shift:

    Saturday and Sunday - Day Shift

    Monday through Wednesday - Swing Shift

     

     

    Qualifications

    Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.

     

    Some of the ways in which we accomplish this is by offering the following:

     

    • Comprehensive benefits (medical, dental, vision, supplemental coverage)
    • 401K retirement savings plan + discretionary match
    • Team Member Referral Bonus
    • Education Tuition Reimbursement Program
    • Scholarship Opportunity
    • Paid Vacation
    • Holiday Pay
    • Relocation Assistance
    • Recreation /Fitness Discounts
    • Weekly Resort Prizes
    • Career Development and Training Workshops
    • FREE daily meal
    • Internal Advancement

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